President’s Message – New Year Challenge

December 29th, 2017 by

This message is being written December 28, 2017, so I should be spewing platitudes about all of the things the New Year will bring. Whatever it brings, we’ll just have to deal with it if we want to stay in business, so I have a challenge for you. In addition to learning new procedures, buying

“Claim of the Month” – Could It Happen to You?

December 7th, 2017 by

  “Claim of the Month” – Could It Happen to You?   A mechanic test drove a customer’s vehicle to better diagnose a problem. While listening for the problem, the mechanic got distracted and rear-ended another vehicle, seriously injuring the occupants. The dealership had not run a motor vehicle record (MVR) on the mechanic prior